Privacy Policy

1. Introduction

Mariana's Adult Family Homes ("we," "our," or "us") is committed to protecting the privacy and security of our residents' and their families' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our facilities or use our services.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name, address, phone number, and email address
• Date of birth and social security number
• Medical history and health information
• Insurance information
• Emergency contact information
• Financial information for billing purposes

Health Information

As a healthcare provider, we collect and maintain protected health information (PHI) in accordance with HIPAA regulations, including:

• Medical diagnoses and treatment plans
• Medication lists and administration records
• Physician orders and care plans
• Assessment and evaluation records

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide quality care and services to our residents
• To communicate with residents and their families
• To process payments and insurance claims
• To comply with legal and regulatory requirements
• To improve our services and facilities
• To protect the health and safety of our residents and staff

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Healthcare Providers: With physicians, specialists, and other healthcare providers involved in resident care
• Insurance Companies: For billing and payment purposes
• Legal Requirements: When required by law or court order
• Emergency Situations: To protect the health and safety of residents
• Authorized Representatives: With individuals legally authorized to make decisions on behalf of residents

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Physical security controls at our facilities
• Secure storage of paper records
• Password-protected electronic systems
• Limited access to personal information on a need-to-know basis
• Regular staff training on privacy and security procedures

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request corrections to inaccurate information
• Restrictions: Request restrictions on certain uses of your information
• Copy: Obtain a copy of your health records
• Complaints: File a complaint if you believe your privacy rights have been violated

7. HIPAA Compliance

As a covered entity under the Health Insurance Portability and Accountability Act (HIPAA), we are required to:

• Maintain the privacy of protected health information
• Provide you with notice of our privacy practices
• Notify you of any breaches of your health information
• Honor your rights regarding your health information
• Obtain your authorization for certain uses and disclosures

8. Website Privacy

Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.

Analytics

We use Google Analytics to understand how visitors interact with our website. This information is used to improve our website and services.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

11. Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

12. Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the U.S. Department of Health and Human Services: